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Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts everyday is the key to changing and adopting new behaviors in a short amount of time.

What will be learned from this program?

The topics covered in the Supervising Others program are:

  • Define requirements for particular tasks
  • Set expectations for your staff
  • Set SMART goals for yourself
  • Help your staff set SMART goals
  • Assign work and delegate appropriately
  • Provide effective, appropriate feedback to your staff
  • Manage your time more efficiently
  • Help your team resolve conflicts
  • Understand how to manage effectively in particular situations
  • Understand what a new supervisor needs to do to get started on the right path

Learning Objectives:

  • Setting Goals
  • Setting Expectations
  • Assigning Work
  • Degrees of Delegation
  • Implementing Delegation
  • Providing Feedback
  • Managing Your Time
  • Resolving Conflict
  • A Survival Guide for the New Supervisor
  • Tips for Special Situations

Recommended For:

  • Junior Managers
  • Supervisors
  • Section Heads

Time to Complete:
Three days

Format:
• Work Book – Lecture
• Workshops – Video

Language:
English / Arabic

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