Course details
Duration
Two days
Video
10 Hours
Level
Intermediate
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- Description
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Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction.
What will be learned from this program?
The topics covered in the Ten Soft Skills You Need program are:
- Module One: Getting Started
- Module Two: What are Soft Skills?
- Module Three: Communication
- Module Four: Teamwork
- Module Five: Problem-Solving
- Module Six: Time Management
- Module Seven: Attitude and Work Ethic
- Module Eight: Adaptability/Flexibility
- Module Nine: Self-Confidence (Owning It)
- Module Ten: Ability to Learn
- Module Eleven: Networking
- Module Twelve: Wrapping Up
Learning Objectives:
- Discuss how soft skills are important to success in the workplace
- Understand the 10 key soft skills everyone should have
- Use soft skills to relate more effectively to others in the workplace
- Understand how to use soft skills to communicate, problem-solve, and resolve conflict
- Apply soft skills to specific situations
Recommended For:
- All Staff
Time to Complete:
Two days
Format:
• Work Book – Lecture
• Workshops – Video
Language:
English
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