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Welcome to the Sensitivity training workshop. Sensitivity training is crucial in creating a workplace that is inclusive and a safe place for all to work.

This workshop will introduce you to your company’s responsibility with regard to promoting sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy.

What will be learned from this program?

The topics covered in the Sensitivity Training program are:

  • Module One: Getting Started
  • Module Two: Introduction to Sensitivity Training
  • Module Three: Benefits
  • Module Four: Stereotypes
  • Module Five: Discrimination
  • Module Six: Sex and Gender Stereotypes
  • Module Seven: Age
  • Module Eight: Disabilities
  • Module Nine: Religion
  • Module Ten: Handling Complaints (I)
  • Module Eleven: Handling Complaints (II)
  • Module Twelve: Wrapping Up

Learning Objectives:

  • This workshop is designed to help you in the following ways:
  • Define sensitivity training and its usefulness and necessity in the workplace.
  • Identify the benefits for self and the company, in pursuing a sensitivity objective.
  • Successfully raise awareness of others.
  • Identify different types of stereotypes, their delivery and effects.
  • Discuss Human Resources and its best practices to dealing with issues associated with stereotypes.
  • Define the steps to handling complaints associated with sensitive issues and stereotypes.
  • Describe the pros and cons of being “sensitive”.

Recommended For:

  • All Staff

Time to Complete:
Two days

• Work Book – Lecture
• Workshops – Video


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