Assertiveness And Self-Confidence
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Course details
Duration
Two days
Video
10 Hours
Level
Intermediate
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- Description
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Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced.
This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.
This workshop will help teach participants how to identify their anger triggers and what to do when their angry.
In this course, you will learn the core skills that will help you to be more assertive in your personal and business life. It will also develop your understanding of your self confidence and improve it.
What will be learned from this program?
The topics covered in the Assertiveness and Self Confidence program are:
- Define assertiveness and self-confidence, and list the four styles of communication
- Describe the types of negative thinking, and how one can overcome negative thoughts
- Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
- Define the importance of goal setting, and practice setting SMART goals for assertive behavior
- Utilize methodologies for understanding your worth — and the use of positive self-talk
- List reasons why a pleasing appearance and body language are critical for creating a strong first impression
- Practice sending positive communications phrased as “I-Messages”
- Use the STAR model to make your case during a presentation challenge
- Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
- Practice strategies for gaining positive outcomes in difficult interpersonal situations.
Learning Objectives:
- Understanding Assertiveness and self-confidence
- Understand the effect of negative thinking
- How to set goals and develop vision
- Using “I messages”
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Develop techniques for getting positive outcome
Recommended For:
- First Line Managers
- Supervisors and Middle Management
- Departments’ head
Time to Complete:
Two days
Format:
• Work Book – Lecture
• Workshops – Video
Language:
English / Arabic
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